Question 1

What items are not allowed?

Accepted Answer

For safety and compliance, we cannot take:
 • Aerosol cans
 • All liquids (including paint, fuel, and chemicals)
 • Animals
 • Antifreeze
 • Appliances
 • Asbestos
 • Barrels
 • Batteries
 • Bricks
 • Chemical products
 • Computers
 • Concrete
 • Contaminated oils (mixed with solvents, gasoline, etc.)
 • Demolition materials
 • Dirt
 • Fluorescent tubes
 • Hazardous waste
 • Herbicides and pesticides
 • Industrial waste
 • Lubricating/hydraulic oil
 • Medical waste
 • Microwaves
 • Monitors
 • Motor oil
 • Oil filters
 • Other flammable liquids
 • Paint (liquid paint is prohibited; dried latex cans may be accepted)
 • Petroleum-contaminated soil / lead paint chips
 • Propane tanks
 • Radioactive material
 • Railroad ties
 • Solvents
 • Televisions
 • Tires
 • Transmission oil
 • Yard waste

Question 2

How do I get a custom quote?

Accepted Answer

Call, text, or use our website. We offer free virtual estimates and in-person walk-throughs. Share a few pictures and get a custom quote fast.

Question 3

Is appliance removal included?

Accepted Answer

Yes—Signature and Executive plans include appliances like washers, dryers, and mini-fridges. Heavy units (e.g., refrigerators or items requiring Freon removal) may require an extra fee per local regulation.

Question 4

Do you clean after the junk is gone?

Accepted Answer

Yes. All plans include light sweeping of the pickup area. For more detailed cleaning, ask about our home cleaning add-on services.

Question 5

What types of items do you accept?

Accepted Answer

We accept most general household and light commercial junk, including:
 • Furniture (sofas, tables, mattresses, etc.)
 • Small and standard appliances (see note below)
 • Electronics (excluding CRT monitors and TVs)
 • General clutter (boxes, clothes, decor)
 • Dry latex paint cans
 • Garage, attic, and shed cleanouts

Question 6

Do I need to move items to the curb?

Accepted Answer

No. Every service tier includes room-to-truck pickup. Our team will remove items from wherever they’re located—garage, attic, basement, shed, or indoors. You just point, and we take care of the rest.

Question 7

Do you offer commercial junk removal?

Accepted Answer

Absolutely. We work with offices, rental managers, contractors, and developers. Our service scales from small business clear-outs to full property debris removal.

Question 8

Can I get same-day or next-day service?

Accepted Answer

Often, yes. Same-day availability depends on location and volume. Booking early helps us guarantee your spot.

Question 9

Are there additional fees I should expect?

Accepted Answer

We strive for transparent pricing. Fees may apply for:
 • Exceeding volume or weight limits
 • Heavy or oversized items
 • Appliance handling (if applicable)
 • Restricted access or long carry distances
 Final costs are confirmed before removal.

Question 10

Do I need to be present during the service?

Accepted Answer

Not necessarily. If access is arranged (e.g., code, key), we can proceed without you there. However, we recommend being present to ensure the right items are removed.

Question 11

What is included in your junk removal service?

Accepted Answer

All plans include labor, hauling, transportation, and basic cleanup. We remove non-hazardous items from anywhere on your property and dispose of them responsibly, prioritizing donation and recycling when possible.

Question 12

Do you help sort items or decide what to remove?

Accepted Answer

Executive plan only. For large cleanouts, we offer sorting assistance—helping you identify what’s junk, what can be donated, and what stays.

Question 13

Do you provide hoarder or estate cleanout support?

Accepted Answer

Yes. Our Executive plan is designed for high-volume, sensitive projects like hoarding or estate clearing. Compassionate, discreet, and thorough.

Question 14

Can you take heavy or awkward items like safes, treadmills, or furniture?

Accepted Answer

Yes, Signature and Executive plans include heavy item handling. For oversized, stair-bound, or multi-person items, just let us know in advance so we’re properly equipped.

Question 15

What’s the difference between the Standard, Signature, and Executive services?

Accepted Answer

Standard: Great for single rooms, basic garage cleanouts, or moving prep. Includes labor, light sweeping, and standard junk removal (no appliances or heavy lifting).

Signature: Adds appliance removal (fee may apply), large item handling, and enhanced support. Perfect for mid-sized removals or small renovations.

Executive: Full-service solution for estate cleanouts, hoarding cases, and multi-room jobs. Includes item sorting assistance and priority support.

Service	Standard	Signature	Executive
On-Site Labor	✓	✓	✓
Room-To-Truck	✓	✓	✓
Light Sweeping	✓	✓	✓
Appliance Pickup		✓	✓
Heavy Handling		✓	✓
Item Sorting			✓

White-Glove Junk Removal

Standard Junk Removal

Signature Junk Removal

Executive Junk Removal

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