Private Event Support & Reset
Flawless Events Without the Work.
Service Description
Our Private Event Support & Reset service ensures your gatherings are executed effortlessly—from setup to cleanup. Whether you're hosting a client dinner, family celebration, or intimate gathering, our team prepares your space with care and returns post-event to restore it to pristine condition. The service includes up to three total hours split between pre- and post-event support. Includes: Setup of tables, chairs, and décor provided on-site Trash and recycling station preparation with liners Light staging of food, drink, or guest areas (non-catering) Post-event surface wipe-downs, trash removal, and space reset Up to 3 total hours (e.g., 1.5 pre + 1.5 post or customized split) Does Not Include: Catering, serving, bartending, or staff event management Setup or teardown of rental equipment without prior coordination Deep cleaning (e.g., stains, carpet, or specialty materials) Heavy lifting, ladder use, or outdoor installation without notice
Cancellation Policy
To cancel or reschedule a service, clients must provide at least 48 hours’ notice prior to the scheduled appointment. Cancellations made with less than 48 hours’ notice will incur a $50 cancellation fee. If our team arrives on-site and is unable to access the property or reach the client within 15 minutes of the scheduled start time, the appointment will be considered a no-show and may be charged up to the full service amount. TriStar Services may require a card on file to confirm bookings and secure payment for applicable cancellation or no-show fees. This policy applies to all service categories, including residential and commercial maintenance, site services, cleaning, dumpsters, portable toilets, and bundled plans. Client Booking Rules: Clients may cancel their own bookings online up to 48 hours before the scheduled start time. Clients may reschedule their own bookings online up to 48 hours before the scheduled start time. Clients are required to book services at least 72 hours in advance. This ensures proper scheduling, staffing, and delivery of services. Payment and Fees: A valid card on file may be required to complete booking once payment functionality is enabled. Cancellation Fee: $50 for cancellations made less than 48 hours before the appointment. No-Show Fee: A fee equal to 50% of the scheduled service cost will apply if the client is unavailable or access is not provided at the time of arrival.
Contact Details
+1 615-270-2071
info@tristarsvc.com